Terms of Service

Terms of Service

Welcome to Dutty’s Children’s Boutique! These Terms of Service govern your access to and use of our website, products, and services. By visiting our site or making a purchase, you agree to these Terms. If you do not agree, please refrain from using our services.

For any questions or concerns, please contact us at Duttysboutique@gmail.com

1. Overview of Services

Dutty’s Children’s Boutique (“we,” “us,” “our”) specializes in offering children’s clothing, accessories, and hand-sewn items like bibs under our exclusive line, Dutty’s Originals. Our products are available through:

  • Our online store accessible at https://duttyschildrensboutique.com/ 

2. Eligibility to Use Services

By accessing our services, you represent and warrant that:

  • You are of age or have received consent from a parent or legal guardian.
  • You are legally capable of entering into a binding agreement.
  • You will provide accurate, complete, and current information during account registration and checkout.

3. Product Descriptions and Availability

We strive to ensure product descriptions, images, and details are as accurate as possible. However:

  • Handmade Items: Dutty’s Collection and other custom products may have slight variations due to their handcrafted nature. These differences add to their uniqueness and are not considered defects.
  • Product Availability: All products are subject to availability. If a product becomes unavailable after your purchase, we will notify you and provide options, including backorders, substitutions, or refunds.

4. Pricing and Payment

All prices are listed in USD and are subject to change without notice.

  • Accepted Payment Methods: Credit cards, debit cards, and any other methods displayed at checkout.
  • Taxes: Sales tax is applied where required by law.
  • Errors: If a pricing or typographical error occurs, we reserve the right to cancel the order and issue a refund.

By submitting payment, you confirm that the provided payment details are accurate and that you are authorized to use the selected payment method.

5. Order Processing and Shipping

  • Processing Time: Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • Shipping Options: We offer various shipping methods displayed during checkout. Estimated delivery times are provided but are not guaranteed.
  • Shipping Locations: Currently, we only ship domestically within the United States.

Responsibility After Shipment: Once an order has shipped, Dutty’s Children’s Boutique is not liable for delays, lost packages, or damages caused by the carrier. Customers should contact the carrier directly to resolve these issues.

6. Returns, Exchanges, and Cancellations

Return and Exchange Policy:

  • Eligibility: Items must be unworn, unwashed, and in their original condition with tags attached. Returns must be initiated within 14 days of receipt.
  • Non-Returnable Items:
    • Custom or personalized products, including items from Dutty’s Collection, unless defective.
    • Sale or clearance items.
  • Process: Contact us at duttysboutique@gmail.com to initiate a return. Return shipping costs are the customer’s responsibility unless the item is defective.

Cancellations:

Orders can only be canceled within 24 hours of purchase. After this period, cancellations may not be possible if processing has begun.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and product designs, is the property of Dutty’s Children’s Boutique.

  • Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
  • Any feedback or suggestions provided by users may be used by Dutty’s Children’s Boutique for business purposes without compensation.

8. User Accounts

To place an order or access certain services, you may need to create an account.

  • Responsibility: You are responsible for maintaining the confidentiality of your account credentials.
  • Prohibited Activities: Misuse of your account to engage in fraudulent, harmful, or illegal activities will result in immediate termination.

9. Disclaimer of Warranties

Dutty’s Children’s Boutique provides its products and services “as is” and “as available.”

  • We do not guarantee that the website will be error-free, secure, or available at all times.
  • We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by law, Dutty’s Children’s Boutique will not be liable for:

  • Indirect, incidental, or consequential damages arising from the use of our website or products.
  • Losses exceeding the amount you paid for your purchase.

Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages. In such cases, these limitations may not apply to you.

11. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.

12. Changes to Terms of Service

We reserve the right to modify these Terms at any time. Updates will be posted on our website with the revised effective date. Continued use of our services indicates your acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina.

  • Informal Resolution: We encourage customers to contact us with any disputes for informal resolution.
  • Formal Resolution: Any unresolved disputes shall be resolved through mediation or arbitration in accordance with North Carolina laws.

14. Contact Information

For inquiries, please contact us at:
Dutty’s Children’s Boutique
[Duttysboutique@gmail.com]
[252-723-8723]

A Few Fun Facts

Growing Up

I grew up in sunny Tampa, Florida, where I spent my early years surrounded by beaches, warm weather, and the vibrant energy of the city. When I was 15, my family made the big move to Eastern North Carolina, where I quickly fell in love with the slower pace of life and the beauty of the coastal landscapes.

Education

I graduated from East Carolina University with a Bachelor's in Business Administration, where I also focused on studying marketing. My time at ECU gave me the skills and knowledge to understand the ins and outs of business, and it’s where my passion for connecting with people and building brands really grew. It’s this foundation that fuels my work today as I bring the vision for Dutty’s to life!

Sewing

Growing up, I was always surrounded by the comforting hum of a sewing machine as my mom worked on her own business. I would watch her stitch together beautiful pieces, learning the art of sewing by her side. Over the years, I started sewing alongside her, honing my skills and developing a love for creating with my own hands. Now, I'm proud to have my own hand-sewn collection, Dutty's Originals, which features highly absorbent, organic cotton bibs and burp cloths. Every piece is crafted with the same care and passion I learned from my mom.

Dutty's Mission

My mission is to provide families with high-quality, stylish, and comfortable clothing that reflects the joy and spirit of childhood. I am dedicated to offering carefully curated collections that blend timeless designs with modern trends, all while ensuring a personalized shopping experience that makes every customer feel valued.